Return Policy

Returns and Exchanges Policy

At Made By The Word, we take pride in the quality and craftsmanship of our products. Each item is thoughtfully designed and carefully inspected to ensure it meets our high standards.

Please note that all sales are final. We do not accept returns or exchanges, as we stand by the quality of our journals.

However, if you receive a damaged or defective item, we want to make it right. Please contact our customer support team within 7 days of receiving your order with the following information:

  • Your order number
  • A description of the issue
  • Photos of the damaged or defective product

We will review your claim and work with you to resolve the issue as quickly as possible.

For any questions or concerns, please reach out to us at support@madebytheword.com