Shipping Policy
At Made By The Word, we are committed to ensuring that your order is processed and delivered efficiently. Please read our shipping policy to understand how your order will be handled.
Processing Time:
- All orders are processed within 3-5 business days.
- You will receive an email confirmation with tracking information once your order has been shipped.
Shipping Rates:
- Shipping rates are calculated at checkout based on your location and the weight of your order.
- We offer standard shipping options, and expedited shipping may be available at an additional cost.
Estimated Shipping Times:
- Domestic (USA): 3-7 business days, depending on the shipping option selected.
- International: Shipping times vary based on destination. Please allow 7-21 business days for international orders.
Pre-Orders:
- Pre-orders typically take 5-6 weeks for processing. After that, standard shipping times will apply.
Lost or Delayed Packages:
- We are not responsible for shipping delays caused by the carrier, customs, or other circumstances beyond our control.
- If your package is lost in transit, please contact the shipping carrier directly or reach out to us at support@madebytheword.com for assistance.
International Shipping:
- Import duties, taxes, and customs fees may apply for international orders and are the responsibility of the customer.
Delivery Issues:
- If your package arrives damaged or incomplete, please contact us within 7 days of delivery to report the issue and arrange a replacement.